Product
One chain from the first message to a measurable result
Chatflow connects every step of customer communication. Each module works on its own and gets stronger together.
- Incoming message or lead
- The right bot or staff member
- Customer context
- The required action
- Outcome
- Evidence-based statistics
Modules
- AI chatbotConnect files, website pages and FAQs, choose a tone and channels, test in a sandbox and publish. Every answer shows the source it used.
- Unified inboxMessenger, Instagram, WhatsApp, Telegram and widgets arrive in one queue. Assign, take over from the AI, leave internal notes and see the delivery status.
- Conversation analyticsChoose a period, channels and staff. Before starting you see how many conversations will be analysed and the estimated usage; results arrive in the background.
- Leads ManagerLeads from Meta Lead Ads, the public API, conversations and manual entry land on one board. Managers see their own leads, leave feedback and don't miss a follow-up.
- Actions & automationsActions are reusable operations: create a lead, assign, tag, schedule a reminder, call an approved API. Automations connect an event, conditions and actions.
Also included
Knowledge bases
Files, website pages and FAQs that bots answer from.
Meta automations
Keyword replies to comments on selected posts, within Meta's rules.
Team and roles
Roles and permissions per business, with assigned, team or company-wide scope.
Dashboards
Inbox, lead and review indicators with clear definitions.
See it on your own scenario
We will walk through your channels, team and lead flow in a short demo.