Integrations
What each channel supports and what you need to connect it
Every connection is authorised by the account owner. A channel is shown as connected only after a real test succeeds.
Facebook Messenger
- Support type
- Official Meta platform API
- Prerequisites
- A Facebook Page you administer
- App permissions approved for the page
Good to know: Messaging windows and permissions follow Meta's current rules.
Instagram Direct
- Support type
- Official Meta platform API
- Prerequisites
- An Instagram professional account
- A linked Facebook Page
- Approved messaging permissions
Good to know: Different Instagram and Messenger accounts can use different bots.
WhatsApp
- Support type
- Official WhatsApp Business Platform
- Prerequisites
- A business phone number registered on the platform
- Approved message templates for messages outside the allowed window
Good to know: Template and eligibility rules are checked again when sending.
Telegram
- Support type
- Telegram Bot API
- Prerequisites
- A bot token created with BotFather
Good to know: The token is verified with a real test before the channel is marked connected.
Website widget
- Support type
- Embeddable script
- Prerequisites
- A list of allowed domains
- Access to add a script to your site
Good to know: The snippet contains only a public widget ID — never an API key.
Mobile app widget
- Support type
- React Native component or WebView
- Prerequisites
- Your backend issues a short-lived signed session for signed-in users
Good to know: No business secret is stored in the app bundle.
Meta Lead Ads
- Support type
- Official Meta API — lead forms
- Prerequisites
- A Page with lead forms
- Lead access permissions
- A webhook subscription for the page
Good to know: Field mapping is previewed before leads are created.
Lead API
- Support type
- REST API with an API key
- Prerequisites
- An API key created in the panel (shown once)
Good to know: Requests are validated against a published JSON schema.
HTTP actions
- Support type
- HTTPS calls to approved endpoints
- Prerequisites
- URL, method and secret configured by an admin
Good to know: Internal and private network addresses are blocked.
How connecting works
- Open the channel card and read the guide
- Authorise with the account owner
- Choose pages, accounts or numbers
- Run a real test
- Enable the channel and pick a bot
See it on your own scenario
We will walk through your channels, team and lead flow in a short demo.